Repair & Support

Repair and support service is provided only for TCL products listed in the menu below and in Singapore.
You can send us this form for technical enquiries or repair request. Please fill it in correctly. Incomplete or incorrect input may cause delay in our response. For over warranty cases, there is a mandatory one-time transport and inspection fee per product. If repair is needed, separate charges will be quoted based on spare part cost and the service charge of workmanship. Click here for terms and conditions. Our TCL team always try our best to respond to every request with no delay. We ask for your understanding and patience if your case is taking more time than normal. You can send us an email to for an update of your case. Thank you!
Product Information
(must be same as invoice record)
Please fill in the following. Incomplete information may be treated as over warranty case.