Repair and Support

You can use this form for technical product enquiries or repair request. Please fill in the following correctly. Incomplete or incorrect input may cause delay in our response. Click here for terms and conditions. For over warranty cases, there is a mandatory one-time transport and inspection fee per product. If repair is needed, additional charges include the spare part cost and the service charge of workmanship. Prices will be quoted once we receive your form. Do keep a copy of this form for your own record. At TCL, we always do our best to respond to every customer with no delay. We ask for your understanding and patience if your case is taking more time than normal. Thank you!

Product In Use Address

Product Information (must be same as invoice record)

Please fill in the following. Incomplete information may be treated as over warranty case.
If you have multiple files, please zip them up into one file.
Recommended total file size is less than 5MB.